Established in 2012, to formalize a business that has been operating since 1998. Initial focus is for Technical support and IT Consultancy and caters to individuals and small companies. Eventually, the company has grown and expanded to a wider range of service including IT Infrastructure especially Network Management and Security Policies. From there, with the help of other associates, the services branched into web hosting and development. The company also has ventured out to Non-Web Related services such as content creation and management and SEO Management. Other services needed by a client that is not mentioned can be evaluated so solutions would be offered with the most acceptable outcomes.
Customer Service – our clients are the primary reason why we exist. We ensure to respond to their needs and meet their expectations in an efficient and effective manner.
Ownership – for us, our clients’ needs are also our needs. Something that we make ourselves accountable for. This is to make sure that we deliver friendly and professional service.
Commitment – our clients’ time is always very important. So we work with urgency and we commit ourselves to meet our timeframes unless circumstances require us to renegotiate new timeframes with our clients.
Quality Focus – quality is the reason why people will come back to do another business. It is also a factor to make sure that clients get the value for their money. In Tech ensures a quality driven service to ensure a “First Time Right” resolution for its clients.
Excellence – we are committed to do what we say we will. And we will not stop looking for resolutions with exemplary outcomes to meet or even exceed clients’ expectations.
To provide excellent service that implement best results for our clients’ need while ensuring our commitment of giving the highest quality of Customer Satisfaction.
As In-Tech keeps on growing over the years, we see ourselves as a company that our clients will think of when it comes to their IT needs. Our core values will be our tool to provide them the excellent service that they need for their businesses.
